LunarPages is known to give high regard to customer satisfaction. Unlike other web hosting service providers, Lunar Pages web hosting give more importance to what their customers will feel and what other things can make their lives easier. As I searched through the Internet of other LunarPages reviews, I didn’t seem to find any major complains or issues with the web hosting provider. Almost everyone has something good to say, which meant that LunarPages is definitely one of the web hosting services providers that we should watch out for.
So In the first place, if there are dozens of web hosting service providers out in the market, why would we choose Lunar Pages? Through this LunarPages review, we will learn what makes LunarPages better than the others and why should we purchase it.
Prices and Plans
Compared to the other web hosting service providers I have seen, LunarPages can be a bit pricier. We all know that price sometimes dictates whether or not we should consider buying something or not. But in a deeper sense, price must not dictate whether a product is good or not, we should always look at the other factors that make it what it is.
For LunarPages, many might get shocked because this web hosting service provider charges more than the average service provider. But is it worth it? Of course. Here are the available plans, which you can purchase:
3 months – $10.95 per month
6 months – $9.95 per month
12 months – 8.95 per month
24 months – 6.95 per month
As you can see, the rate per month decreases as you purchase a longer subscription. For people who are just new to all of this, I do not recommend for you to get the 24 months subscription on LunarPages or on any web hosting service provider for that matter. Try getting the shortest subscription first; in this case I’m talking about the 3-month subscription. It may be a little pricey compared to getting a 24-month subscription, but if you are not so sure yet use the short subscription as a trial period to test if this web hosting service provider is the one, which fits you.
Surprisingly Lunar Pages web hosting does not provide a full refund anytime for their clients. LunarPages will give their clients only 30 days as a trial period to see if they want LunarPages to host their websites. If in case they feel that this is not what they want, they can get a full refund if they cancel the subscription within the 30-day trial period.
LunarPages web hosting offers unlimited disk space and unlimited monthly bandwidth, which is really an advantage for those who want to have multiple websites in one hosting account. This just shows that even if you pay a little more for Lunar Pages you are getting your money’s worth anyway. As I have said earlier, paying more also means getting more for what you have paid for. LunarPages boasts of a really good customer help center. They also have Lunar forums which is a discussion forum for all users of LunarPages including their developers and the other people behind the team. This is something unique with LunarPages, because users get to share their thoughts and what they would like to be improved about the product.
Customer satisfaction is the primary focus of LunarPages, and in any company customer satisfaction can be attained if the people working for you, specifically the people communicating directly with your clients perform their work with gusto. Customer support agents at LunarPages are trained to answer to any type of query regarding the web hosting services provider so expect a knowledgeable when you try to contact them.
Ease of Use
LunarPages offer a free site builder which is included in the basic plan or package. This option helps the user build a website with just a few simple clicks. Although it would be better to build the website the traditional way, programs like this that provide easy steps may create websites in a flash, the best way is always the traditional way.